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VIP program will start on April 13th
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ettendu
Site Admin


Joined: 23 Jul 2007
Posts: 4082

PostPosted: Tue Mar 31, 2009 1:51 pm    Post subject: VIP program will start on April 13th Reply with quote

The VIP program status will be:

Bronze for $500 1% discount
Silver for $1000 3% discount
Gold for $3000 5% discount
Platinum for $6000 6% discount

Rules:

- The amount is based on paid balance including prepaid since Feb 01 2009.
- paid balance will only included total item prices excluding shipping charge and tax
- Discount will only be applied to item total excluding shipping charge and tax
- We reserve the rights to remove VIP status of any customer because of delayed payment, and delinquent account.
- Paid balance will be updated once a day at 1:00am pacific standard time
- Returned item (except for exchange) will be deducted from the paid balance
- Once you reach certain level, we will apply that VIP level discount on your next invoice
- VIP status will be retained after a year, but the paid balance will be reset to the base status amount. E.g. sliver status will start with a paid balance of $1000.00 next year
- VIP status will be shown in your account history, and the amount to get to next level will also be shown.
- VIP program will not affect the preorder fulfillment, it will still base on first come first serve. This program will only offer discount on your purchase.
- Discount can only be applied to your current shipment at TL, it cannot be transferred, nor use as credit for other shipment, nor exchange for cash.
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Rainy29



Joined: 07 Feb 2008
Posts: 1157
Location: Chicago

PostPosted: Tue Mar 31, 2009 3:13 pm    Post subject: Reply with quote

Sounds good to me! I just wonder where I'm at...^_^
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Caramello



Joined: 06 Sep 2007
Posts: 2625
Location: Maryland

PostPosted: Tue Mar 31, 2009 8:37 pm    Post subject: Reply with quote

Same. *glad I got my backlog all cleared up.* Laughing
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lovelyduckie



Joined: 27 Feb 2008
Posts: 3443

PostPosted: Tue Mar 31, 2009 9:23 pm    Post subject: Reply with quote

Looks like I made bronze, just opened my first package in quite a while.
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Gasaraki



Joined: 08 Aug 2007
Posts: 2205
Location: Cerritos, CA

PostPosted: Wed Apr 01, 2009 2:46 am    Post subject: Reply with quote

So once you have a status you can't lose it unless you do something that makes TL force cancel it right?

If that's so then sweet I should have Silver permanently by the end of the year.
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agr964



Joined: 07 Aug 2008
Posts: 1019
Location: California's Heartland

PostPosted: Wed Apr 01, 2009 3:17 am    Post subject: Reply with quote

Awesome! I like it, now I just need to order a few more things...
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ettendu
Site Admin


Joined: 23 Jul 2007
Posts: 4082

PostPosted: Wed Apr 01, 2009 1:32 pm    Post subject: Reply with quote

Gasaraki wrote:
So once you have a status you can't lose it unless you do something that makes TL force cancel it right?

If that's so then sweet I should have Silver permanently by the end of the year.


Yes, so instead of carrying over some percentage of balance total. we decided to let you carry over the status instead. I think most people would prefer that.
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aesculapius



Joined: 29 Jun 2008
Posts: 523

PostPosted: Wed Apr 01, 2009 2:30 pm    Post subject: Reply with quote

Aye. Much more appreciable.
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Faris Kalin



Joined: 20 Mar 2008
Posts: 963

PostPosted: Wed Apr 01, 2009 3:54 pm    Post subject: Reply with quote

ettendu wrote:
Gasaraki wrote:
So once you have a status you can't lose it unless you do something that makes TL force cancel it right?

If that's so then sweet I should have Silver permanently by the end of the year.


Yes, so instead of carrying over some percentage of balance total. we decided to let you carry over the status instead. I think most people would prefer that.


I really like that! I don't buy a lot of figures, but I'm sure that I'll end up at least hitting bronze status by the year's end.
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suneo



Joined: 09 Jan 2008
Posts: 1058

PostPosted: Wed Apr 01, 2009 5:11 pm    Post subject: Reply with quote

sounds good
with the throwing out of carrying a % of previous year's orders over, does that mean initial VIP status for current members won't include a % of orders made prior to February 2009?
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ettendu
Site Admin


Joined: 23 Jul 2007
Posts: 4082

PostPosted: Tue Apr 07, 2009 3:14 pm    Post subject: Reply with quote

No I have already include a % of the previous years purchase, and you should be able to check the total paid amount in "My Account" page, which is the total since Feb 2009 and a % of previous year purchases.
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Caramello



Joined: 06 Sep 2007
Posts: 2625
Location: Maryland

PostPosted: Wed Apr 08, 2009 12:16 am    Post subject: Reply with quote

I can see what level I am on my account page now. It makes me feel all special and stuff.
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Rainy29



Joined: 07 Feb 2008
Posts: 1157
Location: Chicago

PostPosted: Wed Apr 08, 2009 5:37 am    Post subject: Reply with quote

Ah, cool! I can see my VIP status! I will be silver as soon as I get paid... and pay for the figures I need to Very Happy I'll probably be silver for a while...
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Rainy29



Joined: 07 Feb 2008
Posts: 1157
Location: Chicago

PostPosted: Sun Apr 26, 2009 3:45 pm    Post subject: Reply with quote

Hey, paid for an order a couple of days ago... and it's been shipped.. but they haven't updated my status yet Sad How long will it take?
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Souky



Joined: 26 Jul 2007
Posts: 225
Location: in ur base killin' ur dudes

PostPosted: Sat May 09, 2009 10:35 am    Post subject: Reply with quote

I have the same issue Rainy had. I had a good sized order in late April and my status never updated.
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