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Question about a combined pre-order

 
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drhojo



Joined: 17 Aug 2009
Posts: 13

PostPosted: Wed Apr 07, 2010 9:32 am    Post subject: Question about a combined pre-order Reply with quote

Currently I have the following two items pre-ordered :
https://www.toyslogic.com/index.php?main_page=product_info&products_id=12681&products_type=1
https://www.toyslogic.com/index.php?main_page=product_info&products_id=12456&products_type=1

They're being processed as a single order (I was charged combined shipping). I somehow understand the 1st one being delayed after reading the other posts, but what about the 2nd? I don't see a release date anymore, does that mean it's already available? FULLY available? (the set, not just one figure). If so, I would like it to not be held back by the 1st one and have it shipped separately ASAP, even if that means paying extra shipping whenever the other order arrives.
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ettendu
Site Admin


Joined: 23 Jul 2007
Posts: 4082

PostPosted: Wed Apr 07, 2010 9:36 am    Post subject: Reply with quote

If you don't see a release date, that means the item is instock, if you don't want to wait for the other figure to ship together, please send an email to mark@toyslogic.com, and let us know with your order number, we can split the order and send you the instock item first.
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drhojo



Joined: 17 Aug 2009
Posts: 13

PostPosted: Wed Apr 07, 2010 9:41 am    Post subject: Reply with quote

Thanks, I'll try that. I tried sales@toyslogic.com before with no luck, but hopefully this works better.
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drhojo



Joined: 17 Aug 2009
Posts: 13

PostPosted: Sat Apr 10, 2010 9:21 am    Post subject: Reply with quote

well, my order was split, but the item hasn't shipped yet and it's been two days. Guess it wasn't in stock afterall? Would be nice to know what's going on.
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drhojo



Joined: 17 Aug 2009
Posts: 13

PostPosted: Thu Apr 22, 2010 6:57 am    Post subject: Reply with quote

Been sending daily emails asking the same question. Still no reply.
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